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General Terms and Conditions of Sale

Foodidoo Sàrl

19 mars 2024

Article 1 : Purpose

These General Terms and Conditions of Sale (hereinafter “GTC”) apply to all services and sales of products concluded on the Foodidoo website, between Foodidoo Sàrl (hereinafter “the Seller”) and the consumer (hereinafter “the Customer”). They aim to define the contractual relations between the Seller and the Customer as well as the conditions applicable to any purchase made through the Foodidoo merchant site, whether the Customer is a professional or a consumer.

Article 2 : Products and services

Les offres de produits et services présentées sur le site internet de Foodidoo sont valables tant qu’elles sont visibles sur le site, et dans la limite des stocks disponibles. Chaque produit est accompagné d’une description élaborée par le Vendeur.

Article 3 : Prices

The prices of the products and services sold are indicated in Swiss Francs (CHF) and are valid only within the Swiss territory. They include the Value Added Tax (VAT) applicable on the day of the order. Any change in the applicable VAT rate will automatically be reflected in the price of the products and services.

Article 4 : Orders and payments

The Customer can place an order on the Foodidoo website. The ordering process consists of several steps during which the Customer must select the desired products and/or services, check the details of the order, and make the payment. Payment is due immediately upon ordering, including for pre-order products. The Customer can make the payment by invoice, bank transfer, or via the integrated Woo Commerce payment system. The payment information transmitted by the Customer during the transaction is secure.

Article 5: Subscriptions

Foodidoo offers subscriptions allowing Customers to regularly receive products according to the frequency chosen at the time of subscription. The subscription is for an indefinite period. The Customer may modify or terminate his subscription at any time, according to the conditions defined on the Foodidoo site. Termination via the customer account or notification by email will immediately end the subscription, at the latest 5 days before the next delivery. The subscribing Customer who has used the Seller’s website payment platform by credit card authorizes the Seller to debit the Buyer’s card for the amount of the subscription Products a few days before the scheduled delivery date. The subscribing Customer who has opted for payment by transfer or invoice will receive an invitation to pay in the Order Confirmation. Payment must be made according to the deadlines specified in this communication. If a Customer subscribes to a subscription for a product or service that is on promotion at the time of subscription, the promotion will apply for the duration of the promotion mentioned. For subsequent deliveries, the subscribing Customer will be charged at the normal (non-promotional) price of the product/service. If a promotion occurs during a subscription, the Customer will benefit from it at the Seller’s discretionary discretion. The

Seller reserves the right to modify the price(s) of the product(s)/service(s) during the entire duration of the Customer’s subscription. However, the Customer will then have the right to immediately terminate his subscription, and any ongoing Order Confirmation will be equal to the price applicable before the price change decided by the Seller.

Article 6 : Delivery

Delivery is made to the delivery address indicated by the Customer at the time of ordering. The risks are borne by the Customer from the moment the products have been delivered to the Customer. Each delivery is considered completed as soon as the product is made available to the Customer. In case of damage during transport, a claim must be made to our customer service as soon as possible.

Article 7 : Return & Right of Withdrawal

Without prejudice to the right of a Customer, who has subscribed to a subscription, to terminate this subscription at any time before each Order Confirmation, considering the nature of the Product(s) and in accordance with applicable legislation, the Customer does not have a right of withdrawal after the delivery of the Product(s).

Article 8 : Warranty and Liability

Foodidoo is committed to providing quality products. In the event of a proven defect in a product, Foodidoo’s liability is limited to the replacement or refund of non-conforming products or products affected by a defect. Foodidoo shall not be held responsible for indirect damages as a result of these terms.

Article 9 : Intellectual Property

All elements of the Foodidoo site are and remain the intellectual and exclusive property of Foodidoo Sàrl. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual, or text.

Article 10 : Protection of Personal Data

In accordance with the federal law on data protection, Foodidoo Sàrl undertakes to respect the confidentiality of the personal data communicated by the Customers on the website and to treat them in a confidential manner.

Article 11 : Competent Jurisdiction and Applicable Law

These GTC are subject to Swiss law. In case of dispute, the parties commit to seek an amicable solution before any legal action. In the absence of an agreement, the Swiss courts shall have exclusive jurisdiction.

Article 12 : Fraud

The Seller reserves the right to examine all accounts for which it suspects inappropriate or fraudulent activity. The Seller reserves the right to block or terminate your order, your subscription, or your account following inappropriate or fraudulent activity.

Article 13 : Changes to the Terms of Use

You can consult the most recent version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check our website periodically for changes. By continuing to access or use our website and Service after the posting of changes to these Terms of Use, you agree to those changes.

Article 14: Contact Information

Questions about the Terms of Use should be sent to us at info@foodidoo.ch.

Article 15: Legal notices

Foodidoo Sàrl
Route de Cara 34, 1243 Presinge
Phone : +41.77.529.03.50
Email : info@foodidoo.ch
IDE number : CHE-244.320.190
VAT number : CHE-244.320.190